Delete my personal data

We take the handling of personal data seriously and comply with applicable data protection laws.

No personal user account is created when using the service, but we process the personal data needed to handle, for example, orders, delivery, payment, returns and customer service.

Personal data is retained only for as long as there is a need or a legal basis to do so, for example to meet legal requirements or handle complaints, disputes, product recalls and safety matters. Information that no longer needs to be retained is deleted or anonymised in accordance with our retention procedures.

The right to erasure is not absolute. Some information may therefore need to be retained for a certain period even after it is no longer used in day-to-day handling. Our procedures are designed so that personal data is deleted or anonymised as soon as it no longer needs to be retained.