I changed my mind – can I return the item?

If you change your mind, you can exercise your right of withdrawal within 14 days of receiving the item.

Please contact us before sending anything back. We will provide information on how the return should be handled.

You may open the packaging and inspect the item. If the item has been handled more than necessary to assess its characteristics and function, you may be responsible for any loss in value.

The original packaging and accessories should be included where possible. Please make sure the item is packed carefully for the return so that it is protected during transport and arrives without damage.

When exercising your right of withdrawal, you normally pay the return shipping cost yourself in accordance with our return terms.

Once the return has been approved, the amount will be refunded to the same payment method used for the order. If a gift card was used, the corresponding amount will be credited back to the gift card.

If you would like a different product, you can place a new order once the return has been processed.